Visual studio 2017 installer won't run after e

Question

visual studio 2017 community.exe won't run after extracting to the temp.

OS: windows 10 x64bit

Setup : community version

in the temp folder bootstrapper log says,

Beginning of the log. Start Time: 3/26/2017 1:14:54 AM VisualStudio Bootstrapper:3/26/2017 1:14:54 AM: Current Optin root path does not exists
VisualStudio Bootstrapper:3/26/2017 1:14:55 AM: Commandline arguments =

and the dd_vs_community_decompression_log says
[3/26/2017, 11:17:47] === Logging started: 2017/03/26 11:17:47 ===
[3/26/2017, 11:17:47] Executable: C:\Users\Sameera\Downloads\Programs\vs_community.exe v15.0.26228.0
[3/26/2017, 11:17:47] --- logging level: standard ---
[3/26/2017, 11:17:47] Directory
'C:\Users\Sameera\AppData\Local\Temp\4ceac4b7b9cd9fdf2489526c66\' has been selected for file extraction
[3/26/2017, 11:17:48] Extracting files to: C:\Users\Sameera\AppData\Local\Temp\4ceac4b7b9cd9fdf2489526c66\
[3/26/2017, 11:17:48] Extraction took 360 milliseconds
[3/26/2017, 11:17:48] Executing extracted package: 'vs_bootstrapper_d15\vs_setup_bootstrapper.exe ' with commandline ' '
[3/26/2017, 11:18:10] The entire Box execution exiting with result code: 0x0
[3/26/2017, 11:18:10] Launched extracted application exiting with result code: 0xc000000d
[3/26/2017, 11:18:10] === Logging stopped: 2017/03/26 11:18:10 ===

can't find proper solution..

Answer 1

Try deleting this folder C:\Program Files (x86)\Microsoft Visual Studio\. Restart the install.

Answer 2

I had the same problem also (with a Dell labtop) and SHClark's didn't work for me. Here is what I did:

I used the command line to create a local cache of the files you need to complete an offline install

[ctrl] [shift] [enter] for the cmd prompt to run as admin

1) typed

d:\vs_community.exe --layout h:\vs2017layout --add Microsoft.VisualStudio.Workload.NativeDesktop --includeRecommended --lang en-US

once it was done downloading to h:\vs2017layout,

2) opened h:\vs2017layout\vs_setup.exe finally got it to open after extracting but ran into this error:

The name of the file cannot be resolved by the system

so I created a link for the c:\ProgramData\Microsoft\Visual Studio folder using the following command at windows cmd promt:

mklink /D "C:\ProgramData\Microsoft\VisualStudio" "g:\ProgramData\Microsoft\VisualStudio"

It worked after that. Not sure if the second error was related to the first. Hope this helps.

Answer 3

I had the same (or similar) problem. I couldn't update VS2017, either from within the program or by trying to run the installer. The web page at https://docs.microsoft.com/en-us/visualstudio/install/troubleshooting-installation-issues had instructions that resolved the problem. For me, deleting the 'Installer' directory and then retrying the installation resolved the problem.

Answer 4

I was able to resolve my problem after 4 days of troubleshooting with Microsoft support. I'm developing on a Dell laptop and the support technician believes one of the Dell services was causing issues with the winmgmt service.

Below is a command that failed to run. Then after making sure we had an OS restore point saved, we issued the /resetRepository command. After that, the VS 2017 Pro installer was able to execute without error.

EDIT: Adding the exact steps and code sample below:

Step 1: Create a Windows system restore point.

Step 2: From the command prompt with administrative rights or elevated privileges, execute the following command: net stop winmgmt

Step 3: Open a Windows Explorer and locate the path to C:\windows\system32\WBEM\ folder and rename the Repository folder to something else like RepositoryOLD (right click and choose 'Rename Folder').

Step 4: restart the computer

Step 5: From the command prompt with administrative rights or elevated privileges, execute the following command: net stop winmgmt

C:\>net stop winmgmt
The Windows Management Instrumentation service is stopping.
The Windows Management Instrumentation service could not be stopped.    

Step 6: From the command prompt with administrative rights or elevated privileges, execute the following command: winmgmt /resetRepository

C:\>winmgmt /resetRepository
WMI repository has been reset

Step 7: restart the computer.

Hope this helps anyone with a similar Visual Studio 2017 installer issue.

Answer 5

It's the same answer as in question visual studio 2017 install break : it not get start just in case you don't observe the other question.

I had the same Problem on two different Pc's (both win10) and the only thing that worked for me, was reinstalling Windows's and rerun the visual studio installer. I know, that's not a good, fast or easy solution, but it works.