Visual studio 2017 installer won't run after e

Question

visual studio 2017 community.exe won't run after extracting to the temp.

OS: windows 10 x64bit

Setup : community version

in the temp folder bootstrapper log says,

Beginning of the log. Start Time: 3/26/2017 1:14:54 AM VisualStudio Bootstrapper:3/26/2017 1:14:54 AM: Current Optin root path does not exists
VisualStudio Bootstrapper:3/26/2017 1:14:55 AM: Commandline arguments =

and the dd_vs_community_decompression_log says
[3/26/2017, 11:17:47] === Logging started: 2017/03/26 11:17:47 ===
[3/26/2017, 11:17:47] Executable: C:\Users\Sameera\Downloads\Programs\vs_community.exe v15.0.26228.0
[3/26/2017, 11:17:47] --- logging level: standard ---
[3/26/2017, 11:17:47] Directory
'C:\Users\Sameera\AppData\Local\Temp\4ceac4b7b9cd9fdf2489526c66\' has been selected for file extraction
[3/26/2017, 11:17:48] Extracting files to: C:\Users\Sameera\AppData\Local\Temp\4ceac4b7b9cd9fdf2489526c66\
[3/26/2017, 11:17:48] Extraction took 360 milliseconds
[3/26/2017, 11:17:48] Executing extracted package: 'vs_bootstrapper_d15\vs_setup_bootstrapper.exe ' with commandline ' '
[3/26/2017, 11:18:10] The entire Box execution exiting with result code: 0x0
[3/26/2017, 11:18:10] Launched extracted application exiting with result code: 0xc000000d
[3/26/2017, 11:18:10] === Logging stopped: 2017/03/26 11:18:10 ===

can't find proper solution..

Answer 1

I had this problem too. SHClark's answer didn't work for me. I figured out myself what was causing the problem on my computer: Mirekusoft Install Monitor. I disabled both its services and that solved the problem. (I guess that's not an extremely likely program for someone to have running, but it could be a problem common to install monitors in general?)

I also heard from someone on the Visual Studio Community forum that RivaTunerStatistics (used for gaming) can cause this problem too.

Answer 2

I had the same problem and the problem was my user name containing both space and a non ascii character (Olcay Ertaş). I have moved the installer to my root folder and it worked. This is probably the reason why @oğuzhan-türk's solution is also working.

Answer 3

I had the same problem. Here is my solution:

1. right click vs installer, extract with winrar.
2. go to extracted folder.
3. run: vs_setup_bootstrapper.exe

This worked for me :)

Answer 4

I had the same issue, the fix is: go to reigonal settings from control panel, then on the administrative tab select (or if selected reselect) current language for non-unicode programs. than try again.

Answer 5

I have been having this issue all day and MS support were not able to help. To solve my issue, I updated my video driver to the latest version (I was intentionally using an old driver as the new versions don't support my monitor resolution). The visual studio installer must use a GUI tech not supported by my older card and just fails before the installer GUI loads. The same issue happened with the older, offline installers for older versions such as VS2013.

Answer 6

Copy vs_community.exe to a USB and run. It will work.