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guys could you please advice how to make a report which contains total "in progress" time for certain task using JQL or any other JIRA methods?
Is it possible without using additional plugins?
Thx
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this functions is an enhancement for Jira which is unfortunately marked as "won't fix". you may use the aggregations to suit part of your need.
This question was actually asked here before.
The answer unfortunately is no - JIRA on itself does not provide such functionality. You can however implement a plug-in or an external service that tracks this. The idea would be that when an issue makes the transition to "In Progress" a trigger is fired and your plug-in or external service begins to track the "total in progress time".
You will also have the case for when an issue goes from "In Progress" to "On Hold" (for example) and then back to "In Progress". This is fairly easy logic to implement.
Another thing to do is to file an RFC with Atlassian on their support web site and ask for this as a feature. People have already asked there and the more people ask - the sooner they will implement this in the system.