Can't open testflight build

Question

Now when I open testflight link on iPhone I get an error: "The requested app is not available or doesn't exist." Earlier everything was ok. How to resolve this issue?

Answer 1

I was able to fix my problem.

• log into itunes Connect
• on itunes connect user, click +
• I created a new user (same email but with + portion) ie [e-mail]
• Give them a role that includes In-App Purchase Tester
• make sure to add them to a group (this is the thing I missed)
• verify from the apple id email for that user
• create apple id account
• back in itunes connect click on My Apps
• click on prerelease
• click on internal testers
• make sure they have a check in the check box, click save
• click on Builds
• click on Testers

• make sure they exist in the list of testers now

• I then turned off the beta test for that build, and then reenabled the testflight beta testing, so that it resends the notification

Answer 2

(See comments on question)

I had the same problem yesterday. The only working solution was to delete the affected tester accounts from iTunesConnect and to invite them (and add them as internal testers) again.

Answer 3

Make sure that you are logged in with the correct iTunes account on the device, as it will not show the app if you are using a different iTunes account from the one specified in the iTunes Connect private beta