Submit appeal to App Store after my app was reject

Question

I have submitted my app to App Store with demo account credentials. Unfortunately they entered the wrong credentials, rejected my app and sent a screen shot also. But I can see in the screen shot that they entered the wrong password instead of the submitted password in the demo account. I sent a reply to apple through this link

Now my question is: do I have to submit same binary and same demo account again, or should I keep it like that and wait for their reply?

thanks

Answer 1

Yes. You will have to mark issue reported by apple as resolved and again submit the same binary which is already present in your account.

Answer 2

You don't need to change the demo account username and password (please double check your demo account credential). And regarding the binary, yes, you have to resubmit a new binary for this type of rejection.

Note :- when you see Binary Rejected, then you have to resubmit a new binary after changing the build number.

Edit :- You can use Reply option below the issue section to reply to them. They will give you detailed explanation regarding your app rejection on the second day.