We've been testing out using Embedded Signing with our Docusign integration so that clients do not receive an email with each envelope sent to them, instead they would log into a portal which contains links to documents to sign (as some clients do not have an email address, even today!). However we have noticed that the URLs generated through Embedded Signing expire after 5 minutes. Is there a way to control how long these URLs are valid for? Why do these expire when the URLs in the emails do not?
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It's an account level setting. DocuSign Support or your Account Administrator can edit this for you.
By default it is set to 300 seconds (5 minutes).