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I'm trying to debug a crash/minidump from a customer who was running 64-bit software. The symbols for mfc140u.dll are not loading even though I'm downloading from the "Microsoft Symbols Servers" in Symbol Settings. Looking at the symbol cache, the PDBs for mfc140u.i386 are available.
Is there any way to confirm these symbols are available from that server? Are there instructions to get them from somewhere else that I need to find?
In C:\Windows\System32 the mfc140u.dll is version 14.0.23918.0. The dump file is looking for version 14.00.23506.0.
The symbols for these DLLs are also not loading:
- msvcp140.dll (looking for 14.00.23506.0)
- VCRUNTIME140.dll (looking for 14.00.23506.0)
I'm able to get all 3 PDBs with a tool called PDB Downloader. Get them from my dropbox and put them into your local symbol cache folder.