How to tell a project manager “NO” to scope creep

2019-03-13 09:52发布

While project managers may each have their own personality and management style, it seems that many of them have a pernicious love of sneaking in "scope creep" when they can (whether anyone is watching or not). While they usually mean well (bless their hearts), what's the best way that you've found to say "NO" to project managers?

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Anthone
2楼-- · 2019-03-13 10:29

A good rule of thumb is to always answer, "Okay. What should we drop to get this in by the deadline?" and/or "Okay. If we move the deadline to X, we can add that in."

Every change affects completion time. There's no such thing as a zero-time task. Forcing a project manager to realize that quality, deadline, or feature list will suffer every time they make a change will go a long way towards getting them to think right about scope creep.

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Luminary・发光体
3楼-- · 2019-03-13 10:37

Are the bits that get crept into the project being asked for by the client? Are they valuable items to deliver?

There is certainly an issue with the PM if they are sneaking things into the scope and not making them visible. This is a serious concern and something I would raise with them directly and openly.

However, scope creep (in my book) is perfectly acceptable if it continues to meet the requirements of the business. Sure, you have deadlines, but what's wrong with being flexible on what you deliver on that deadline? This is where visibility is critical.

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贪生不怕死
4楼-- · 2019-03-13 10:40

Let me start by saying that if a PM is "sneaking in scope creep" he is a very bad project manager.

Having said that...it's not your job to say no to a project manager. It's your job to ensure that he knows and understands the costs and risks of the change he is making. If the PM insists on changing the scope and adjusting nothing else in the project, get another job (because the project and/or company is doomed).

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做自己的国王
5楼-- · 2019-03-13 10:40

By pursuading him to understand how you are trying to help him save his job (i.e. you are telling him the truth.) He's got more at stake than you, I imagine.

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