How to get user feedback? [closed]

Question

I am developing a web application, which is still in initial stages.I have put it on web for public to use.Should I use uservoice for feedback(free account)? What are the alternatives?

Answer 1

UseResponse - self-hosted software (PHP/MySQL), feature-rich, attractive pricing, no montly fees.

Answer 2

If you want more specific feedback (e.g. bug reports / design criticism) - you can have a look at Usersnap - a feedback button with in-browser screenshot capability.

Answer 3

There's a good answer on this topic for another question, which is basically to look at the wikipedia article (which has a comparison table).

Answer 4

I've seen UserRules and it nicely fits into my application's usecase. Thr r some rich set of features that are too tempting. I personally like the seamless integration with our Issue Tracker (JIRA) to export feedback into tickets which can also be tracked within the system only. It also allows to add custom fields in the feedback widget while collecting feedback that takes the cherry from the top.

Answer 5

GetSatisfaction is the other big alternative if you're looking at "open forum" type feedback webapps, not that there probably aren't others I've never noticed. There's also more helpdesk-ish solutions out there, like Tender for example.

Of course, you could also put up a quick 'contact us' form for the time being if you're not expecting too much traffic at the start, and keep everything in your existing issue tracker.

Answer 6

If you have your own web server, take a look at VoxPopuli . This is a web widget designed for hosting on your web site. It's free and open-source and it can be easily integrated into any CMS, forum system and alike.