Jenkins and Office365 email notification settings

Question

Environment:

• Windows 2008 R2
• Jenkins 1.580.2 LTS
• Mailer plugin 1.12
• Email Extension Plugin 2.39
• Java 8

I have some problems with configuring my Jenkins CI server to send email notifications after moving to the Business account in Office365. So here is the my configurations:

• Jenkins is started with StartTLS support (with parameter '-Dmail.smtp.starttls.enabled=true')
• SMTP server is 'smtp.office365.com'
• SMTP port is 587
• SSL is disabled for SMTP authention
• Account is real and password is correct
• Account is specified like [e-mail]

Looks like message should be sent correctly but the email message is NOT sent.

The following error occurs:

Failed to send out e-mail

com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM

at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2057)
at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:1580)
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1097)
at javax.mail.Transport.send0(Transport.java:195)
at javax.mail.Transport.send(Transport.java:124)
at hudson.tasks.Mailer$DescriptorImpl.doSendTestMail(Mailer.java:527)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:298)
at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:161)
at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:96)
at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:121)
at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:53)
at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:745)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:875)
at org.kohsuke.stapler.MetaClass$6.doDispatch(MetaClass.java:249)
at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:53)
at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:745)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:875)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:648)
at org.kohsuke.stapler.Stapler.service(Stapler.java:237)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:848)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:686)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1494)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:96)
at hudson.plugins.greenballs.GreenBallFilter.doFilter(GreenBallFilter.java:58)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:99)
at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:88)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482)
at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:48)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)
at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:86)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:76)
at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:164)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482)
at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:46)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482)
at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:81)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1474)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:499)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:533)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1086)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:428)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1020)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116)
at org.eclipse.jetty.server.Server.handle(Server.java:370)
at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:489)
at org.eclipse.jetty.server.AbstractHttpConnection.content(AbstractHttpConnection.java:960)
at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.content(AbstractHttpConnection.java:1021)
at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:865)
at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:235)
at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82)
at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:668)
at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:52)
at winstone.BoundedExecutorService$1.run(BoundedExecutorService.java:77)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Could please someone help me with this? Thank you

Answer 1

TLS is not enabled.

Just add next java property for Jenkins on start:

-Dmail.smtp.starttls.enable=true

So for Ubuntu it can be configured here:

home/ubuntu# grep ^JAVA_ARGS /etc/default/jenkins
JAVA_ARGS="-Djava.awt.headless=true -Dmail.smtp.starttls.enable=true"

Answer 2

Steps:

• Open debug of your mail sender

• Check if you have got the following in your first debug info.

  DEBUG: setDebug: JavaMail version 1.3

• Please upgrade your JavaMail version to one higher than 1.4 and it should be fixed without any code changes.

Answer 3

After review the answers here I still got the error:

Client does not have permissions to send as this sender

So what I missed is to set the System Admin e-mail address and than everything worked well - probably the email plugin using the System Admin e-mail to connect the mailbox .

Here are all the steps to configure the mail notification (also email ext):

Go to manage jenkins > configure system:

under Jenkins Location

System Admin e-mail address: [e-mail]

under Extended E-mail Notification:

SMTP server: smtp.office365.com 

Default user e-mail suffix: @domain.com

User Name: [e-mail]

Password: ###########

Use SSL: no

SMTP Port: 25 or 587

Charset UTF-8

edit file: "/etc/default/jenkins"

sudo vim /etc/default/jenkins

add the line:

JAVA_ARGS="-Djava.awt.headless=true -Dmail.smtp.starttls.enable=true"

restart jenkins

sudo /etc/init.d/jenkins restart

tested on ubuntu 16

Answer 4

I used SMTP port 25 instead of 587 and it works

Answer 5

If you are using AWS EC2 AMI Linux then this is a common problem. You need to edit /etc/sysconfig/jenkins and restart Jenkins.

You need to have both

JENKINS_JAVA_OPTIONS="-Djava.awt.headless=true -Dmail.smtp.starttls.enable=true"

AND

JENKINS_ARGS="-Dmail.smtp.starttls.enable=true"