We're thinking of moving from our existing installation of MediaWiki to something more feature-rich. I'm trying to find all the pains people have with MediaWiki today (mainly it's poor handling of external documents and less-than-perfect editing capabilities - compared to Word).
We are using a wiki for design, spec, process guidelines. We have several external documents (docs, powerpoints) that we are currently putting on a shared folder and linking to from the wiki (because uploading files is not very convenient in MediaWiki). We are trying to make the friction minimum, so that nobody will have an excuse or reason for not using it.
Some options we're considering are Confluence, Trac & Sharepoint. Money is not a big concern, only ease of use (and maintenance) and feature-fullness. What would you use?
A lot of people seem to like Confluence. I personally don't know it. If you are not already at it and you want something feature-rich than xwiki could be something for you.
I'd add FCK Editor for WYSIWYG, get a decent document management system to run alongside the wiki and carry on with MediaWiki!
I work on Tiki Wiki CMS Groupware and I'll share a few links. This question comes up quite a bit so we have a dedicated page: http://tiki.org/Tiki+vs+MediaWiki
Tiki is Free/Open Source. But if you have money burning your pockets :-) http://tiki.org/Donation
You can also hire a consultant to provide training/support and to accelerate the implementation and/or sponsor feature development http://info.tiki.org/Consultants
I would plug the details of my specific feature needs into the excellent WikiMatrix choice wizard and let it make recommendations.
I would advise either
I would avoid Confluence. Confluence made a design choice (forbidding mixing html in pages with Wiki syntax) that proves deadly to any attempt at wysiwyg, as it uses a standard HTML editor for WYSIWYG, and this converts it on save in a very limited subset of it, yielding frustrating surprises for the users (foswiki for instance keeps as html the parts the wiki syntax do not handle like bullet lists in table cells). Confluence have many great sides, notably its integration with atlassian great tools as their JIRA bugtracker, (we use it at work for this with good results) but do not plan to customize it.
There are many good choices on hosted wikis too (Google sites, based on the awesome jotspot engine is one).
Never use Sharepoint of course. Its wiki capabilities are a IE-only joke, and Sharepoint whole architecture is braindead (storing all data - even huge docs - in a non-distributed database goes against Microsoft own recommendations). If you want a DMS with good Office integration, have a look at KT (Knowledge Tree) instead. http://www.knowledgetree.com/ . For political reasons we were forced to use Sharepoint at work but we limited it to basic document managing (never use the MOSS higher layer, as it breaks compatibility between versions) and integrated a foswiki frontend to it (dumped document list & metadata in xml and provided navigation in foswiki, and search with a google box)
But my real advice would be to ... wait for Google wave, that promises to revolutionize the wiki concepts.
Disclaimer: I am part of the foswiki community.
First of all I would stay away from Sharepoint. Period.
I would not consider switching to Trac either, since Trac has special focus on issue tracking, and poor support for external documents.
I would consider switching to Confluence, since:
I'm typically a strong advocate of open source technology, but with the requirements you gave, I just don't think they would make you happy. For instance if you had personnel available for maintaining and providing customisations to your system, I would definitely suggest trying out Foswiki, which also would otherwise fit your needs very nicely. However, if you really want to stay away from any extra maintance work, Foswiki is not a good option.