iTunesConnect: cannot transfer app because of “You

Question

Below you can see that testing for external testers are turned off:

same for internal testing:

but when I transfer app, one of the criterias are not met:

Why?

Answer 1

Not sure if this is going to help,

Check Users and Roles > TestFlight Beta Testers

Do you have a tester who is testing the app that you want to transfer?

Answer 2

I have the exact same issue and I'm currently getting from Apple "our engineering team is still working diligently to have this resolved for you". I have been supplied with a workaround:

1. Enable TestFlight by adding a tester to a build
2. Then deactivate the build, by turning off TestFlight beta testing
3. Attempt to transfer again

unfortunately, I still haven't been able to resolve the issue.

Answer 3

I just solved the transfer issue, you just need to expire your build from tester by following the steps below. and then app will available for transfer..

open your app and click on testflight then click on the icon of your app as shown in below screenshot.

The click on expire build.

Now you can transfer your app :)

Answer 4

I was facing the same issue, going inside tranferring app console multiple times automatically fixed the issue and started showing all criteria as met.