FTP Error 530 User cannot login

Question

I am trying to FTP to a new FTP site I setup with IIS 7.0 for the Windows Server Web (64-bit) edition. But I get the above error when I try to login to this site. But I can login to my other FTP sites.

Also, when I select this website from IIS Manager, the FTP section does not display in the middle section although it does display in Action panel. And I cannot successfully login to this FTP site either.

I have checked and I have Log on locally selected. I do not have allow only anonymous connections. I have Access this computer from the network selected.

I restarted my IIS and FTP services also.

The one different thing I noticed about this website in IIS different from the other site that has FTP working is that this one there are 3 virtual directories beneath the site. And that when I click on any one of these 3, then the FTP strip does appear in the center pane. Make sense?

How can I debug cause of this error? Any SW tools I can use?

Answer 1

Have you tried logging in from the FTP server? If you do this, and have "Show detailed messages from local requests" enabled under FTP Messages, then you'll get a clearer idea as to why the login if failing. In my case I got the following message (I am using IIS Manager Users, and Passthrough authentication)

530-User cannot log in.
 Win32 error:   Access is denied.
 Error details: Filename: \\?\C:\Windows\system32\inetsrv\config\redirection.config
 Error: Cannot read configuration file due to insufficient permissions

To solve this I gave the NETWORK SERVICES user read only access to the config directory specified in the error message. I'm not 100% sure this is the right thing to do, but it certainly fixed this issue for me.

Answer 2

For some reason my user was "locked". So I could "unlock" it at local user manager (computer management). Now it works fine. I hope it helps.

Answer 3

In My case I have made that user a member of IIS_IUSERS.

Answer 4

Please Check the security of folder which is use that ftp . see if the user or group you select for that ftp is associate with security of that folder .