FTP Error 530 User cannot login

Question

I am trying to FTP to a new FTP site I setup with IIS 7.0 for the Windows Server Web (64-bit) edition. But I get the above error when I try to login to this site. But I can login to my other FTP sites.

Also, when I select this website from IIS Manager, the FTP section does not display in the middle section although it does display in Action panel. And I cannot successfully login to this FTP site either.

I have checked and I have Log on locally selected. I do not have allow only anonymous connections. I have Access this computer from the network selected.

I restarted my IIS and FTP services also.

The one different thing I noticed about this website in IIS different from the other site that has FTP working is that this one there are 3 virtual directories beneath the site. And that when I click on any one of these 3, then the FTP strip does appear in the center pane. Make sense?

How can I debug cause of this error? Any SW tools I can use?

Answer 1

Per this knowledgebase article, you would need the log on locally privilege enabled.

http://support.microsoft.com/kb/200475

Answer 2

Try submitting your credentials in this format:

UserName: Domain|Username
Password: secretSquirrel

Answer 3

I had the same problem, I removed the FTP site and followed this:

http://www.iis.net/learn/publish/using-the-ftp-service/configure-ftp-with-iis-manager-authentication-in-iis-7

Prerequisites - I set the permissions on the folders using the 4 command samples but this did not alone fix the issue, so I cannot in good faith say this step is needed, but it is what I did and it now works.

CONFIGURE THE IIS MANAGEMENT SERVICE AND ADD AN IIS 7 MANAGER -

Just do step 4, removing the existing user first and then re-adding them.

Creating a New FTP Site and Configuring an IIS 7 Manager Account -

All the steps here

CONFIGURE THE FTP SITE TO USE IIS 7 MANAGER AUTHENTICATION All 12 steps here, including the "administrator" setting in step 5.

Then it started working for me, I am guessing when I did this without a guide I skipped something simple.

Answer 4

I had the exact same error. In my case, I was using a local user defined on the server running FTP. The username was very short (3 characters). I could "run as" this user on the server, confirming that Windows was Ok with it, and allowed it to authenticate. But when testing FTP, it would return User cannot log in.

Solution? I renamed the user to be longer (4 characters). Of course, updated its name under Authorization as well. Then FTP worked. Hope it helps someone!

Answer 5

Using IIS Users.

Do not isolate users -> User name directory was working fine. Users started in the right folder.

When I was switching to Isolate Users -> User name Directory I had the following error:

Response:   530 User cannot log in, home directory inaccessible.
Win32 error: The system cannot find the path specified.

For some reason, you need to add the LocalUser virtual directory that points to your root.

It has to be that exact name and it's case sensitive.

That worked for me.

Answer 6

In my case I forgot to enable the Basic authentication