App on Google Play always shows “Update” instead o

Question

I have an app on Google Play that, after an update, always shows the update button. Even if it's already updated and the latest version is shown in app settings, Google Play keeps asking me to update it. What can the problem be? This only happens with this single application. I tried to delete all caches and data (both for play store and the app), but with no results.

Answer 1

I had the same problem and I'll tell you how I solved it. It doesn't make much sense what I did, but I'll tell you in case it can help you.

In my build.gradle file I have several configurations to generate my application and each of them has a different versionCode. What I did was to set the same value in all configurations with the latest versionCode value.

  defaultConfig {
    applicationId "xxxx"
    ..
    versionCode NN
    versionName "x.y"


}

productFlavors {
    free {
        applicationId "xxxx"
        ....
        versionCode NN
        versionName "x.y"


    }
    pro {
        applicationId "xxxx"
       ....
        versionCode NN
        versionName "x.y"          
    }
}

It doesn't make much sense because I generate my app with one configuration and the other configurations don't matter. Maybe there's an error and it takes into account the default configuration. Maybe it was a coincidence and when uploading another new version it was fixed. I also wrote to google support and they may have fixed it but they haven't responded yet.

I know it doesn't make much sense but I'll tell you what I did in case it can help you.

Good luck.

Answer 2

We had the same problem, we think it was a bug of the Play Store, because there were more people reporting the same behavior.

To fix it, we simply re-upload the app with a higher versionCode.

Answer 3

I've contacted Google Play support, here's what he said :

UPDATE 2 :

UPDATE 1 :

Problem solved guys,Google play finally fix their problem by sending an update of (Google Play Libraries), so you don't need to do anything. if you still seeing the UPDATE button,just clear the cache of Google Play from setting.

Answer 4

upload a new version with different incremented versionCode

versionCode 20181202
versionName '2.0.0'

and the most important

wait for 1/2 to 1 hour for Google Play to update the app.

Answer 5

I've exactly the same issue. I contacted Google Developer support thrice. Today I got a reply, this is the latest email I received from them. PS: I released my update(new version) from Android Studio v3 update! All my prior versions were developed using Android Studio v2.X.X. Not sure, but if that matters..

Answer 6

There is a temporary fix which is publishing a new update (as usual with a higher version code), but it's kind of a hit or miss, if it worked for you then don't upload another update until google fixes this issue because if you do then the same problem might recur (probably, because it happened to me twice in the past two days)