Android WSO2 EMM jks keystore Error prevents servi

Question

I was trying to create the jks file as said in your documentation

keytool -importkeystore -srckeystore KEYSTORE.p12 -srcstoretype PKCS12 -destkeystore wso2carbon.jks 
keytool -importkeystore -srckeystore KEYSTORE.p12 -srcstoretype PKCS12 -destkeystore client-truststore.jks

it tells me wso2carbon.jks and client-truststore.jks exist and I should replace. If I replace it, I get this error when I try to run ./wso2server.sh

ERROR {org.wso2.carbon.apimgt.keymgt.internal.APIKeyMgtServiceComponent} -  Failed to initialize key management service.
java.lang.Exception: Error in initializing thrift transport
    at org.wso2.carbon.apimgt.keymgt.internal.APIKeyMgtServiceComponent.startThriftService(APIKeyMgtServiceComponent.java:222)
    at org.wso2.carbon.apimgt.keymgt.internal.APIKeyMgtServiceComponent.activate(APIKeyMgtServiceComponent.java:75)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:622)
    at org.eclipse.equinox.internal.ds.model.ServiceComponent.activate(ServiceComponent.java:260)
    at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.activate(ServiceComponentProp.java:146)
    at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.build(ServiceComponentProp.java:347)
    at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponent(InstanceProcess.java:620)
    at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponents(InstanceProcess.java:197)
    at org.eclipse.equinox.internal.ds.Resolver.getEligible(Resolver.java:343)
    at org.eclipse.equinox.internal.ds.SCRManager.serviceChanged(SCRManager.java:222)
    at org.eclipse.osgi.internal.serviceregistry.FilteredServiceListener.serviceChanged(FilteredServiceListener.java:107)
    at org.eclipse.osgi.framework.internal.core.BundleContextImpl.dispatchEvent(BundleContextImpl.java:861)
    at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:230)
    at org.eclipse.osgi.framework.eventmgr.ListenerQueue.dispatchEventSynchronous(ListenerQueue.java:148)
    at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.publishServiceEventPrivileged(ServiceRegistry.java:819)
    at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.publishServiceEvent(ServiceRegistry.java:771)
    at org.eclipse.osgi.internal.serviceregistry.ServiceRegistrationImpl.register(ServiceRegistrationImpl.java:130)
    at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.registerService(ServiceRegistry.java:214)
    at org.eclipse.osgi.framework.internal.core.BundleContextImpl.registerService(BundleContextImpl.java:433)
    at org.eclipse.osgi.framework.internal.core.BundleContextImpl.registerService(BundleContextImpl.java:451)
    at org.wso2.carbon.identity.thrift.authentication.internal.ThriftAuthenticationServiceComponent.activate(ThriftAuthenticationServiceComponent.java:69)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:622)
    at org.eclipse.equinox.internal.ds.model.ServiceComponent.activate(ServiceComponent.java:260)
    at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.activate(ServiceComponentProp.java:146)
    at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.build(ServiceComponentProp.java:347)
    at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponent(InstanceProcess.java:620)
    at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponents(InstanceProcess.java:197)
    at org.eclipse.equinox.internal.ds.Resolver.getEligible(Resolver.java:343)
    at org.eclipse.equinox.internal.ds.SCRManager.serviceChanged(SCRManager.java:222)
    at org.eclipse.osgi.internal.serviceregistry.FilteredServiceListener.serviceChanged(FilteredServiceListener.java:107)
    at org.eclipse.osgi.framework.internal.core.BundleContextImpl.dispatchEvent(BundleContextImpl.java:861)
    at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:230)
    at org.eclipse.osgi.framework.eventmgr.ListenerQueue.dispatchEventSynchronous(ListenerQueue.java:148)
    at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.publishServiceEventPrivileged(ServiceRegistry.java:819)
    at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.publishServiceEvent(ServiceRegistry.java:771)
    at org.eclipse.osgi.internal.serviceregistry.ServiceRegistrationImpl.register(ServiceRegistrationImpl.java:130)
    at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.registerService(ServiceRegistry.java:214)
    at org.eclipse.osgi.framework.internal.core.BundleContextImpl.registerService(BundleContextImpl.java:433)
    at org.eclipse.equinox.http.servlet.internal.Activator.registerHttpService(Activator.java:81)
    at org.eclipse.equinox.http.servlet.internal.Activator.addProxyServlet(Activator.java:60)
    at org.eclipse.equinox.http.servlet.internal.ProxyServlet.init(ProxyServlet.java:40)
    at org.wso2.carbon.tomcat.ext.servlet.DelegationServlet.init(DelegationServlet.java:38)
    at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1267)
    at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1186)
    at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1081)
    at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5027)
    at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5314)
    at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
    at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1559)
    at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1549)
    at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
    at java.util.concurrent.FutureTask.run(FutureTask.java:166)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at java.lang.Thread.run(Thread.java:701)

And then when I got the error, I did copy the .jks files that comes with the zip binary file downloaded from WSO2 EMM Files. And ran wso2server.sh again, and there we go. It's running again. And I needed it to run the Android EMM. Please any help would be appreciated. I need the help as soon as I can get. And also, unlike before where when I try to login, I get Authentication failed. It's now Connection Failed "Server is unavailable. Please contact administrator" Thanks.

And when I use LogCat, this is what I see when I try to login with username and password

09-11 23:50:39.084: W/System.err(7021): Catch exception while startHandshake: javax.net.ssl.SSLHandshakeException: java.security.cert.CertPathValidatorException: Trust anchor for certification path not found.
09-11 23:50:39.084: W/System.err(7021): return an invalid session with invalid cipher suite of SSL_NULL_WITH_NULL_NULL
09-11 23:50:39.104: V/Check Reg Success(7021): From Demo Server: successfully added device!

Answer 1

When following the docs[1] be careful to go through all 2 to 8 the steps without any errors. If you encounter any errors, it would not work at the runtime.

You have to import key-stores to existing wso2carbon.jks and client-truststore.jks which is in /repository/resources/security directory, otherwise you will get the error which is mention in your previous question[2]

[1]- https://docs.wso2.com/display/EMM110/iOS+Server+Configurations#iOSServerConfigurations-step2 [2] - WSO2 EMM Android Agent Configuration