Error in Redis Connection in ASP.NET Core App Host

We are facing problems with Redis caching and it's causing crashes in our site.

The following is how we implemented it:

We used the following connection string:

"*******.redis.cache.windows.net:6380,password=*****=,ssl=True,abortConnect=False"

We created a service class:

using Microsoft.Extensions.Options;
using SarahahDataAccessLayer;
using StackExchange.Redis;
using System;

namespace Sarahah.Services
{
    public class RedisService
    {
        private static Lazy<ConnectionMultiplexer> lazyConnection;
        private readonly ApplicationSettings _settings;
        public RedisService(IOptions<ApplicationSettings> settings)
        {
            _settings = settings.Value;
            lazyConnection = new Lazy<ConnectionMultiplexer>(() =>
            {
                return ConnectionMultiplexer.Connect(_settings.RedisConnection);
            });
        }



        public  ConnectionMultiplexer Connection
        {
            get
            {
                return lazyConnection.Value;
            }
        }
    }
}

Then in Startup.cs I use the following:

services.AddSingleton<RedisService>();

Then in controllers we use dependency injection and we assign to a multiplexer:

connectionMultiplexer = redisService.Connection;

This is how we get from the cache:

 private async Task<string> GetFromCache(string key)
    {
        if (connectionMultiplexer.IsConnected)
        {
            var cache = connectionMultiplexer.GetDatabase();

                return await cache.StringGetAsync(key);
        }
        else
        {
            return null;
        }
    }

This is how we delete:

  private async Task DeleteFromCache(string subdomain)
    {

            if (connectionMultiplexer.IsConnected)
            {
                var cache = connectionMultiplexer.GetDatabase();
                await cache.KeyDeleteAsync(subdomain).ConfigureAwait(false);
            }
    }

This is how we add:

 {
        if (connectionMultiplexer.IsConnected)
        {
            var cache = connectionMultiplexer.GetDatabase();

                TimeSpan expiresIn;
                // Search Cache
                if (key.Contains("-"))
                {
                    expiresIn = new TimeSpan(0, GetMessagesCacheExpiryMinutes, 0);
                }
                // User info cache
                else
                {
                    expiresIn = new TimeSpan(GetProfileCacheExpiryHours, 0, 0);
                }
                await cache.StringSetAsync(key, serializedData, expiresIn).ConfigureAwait(false);

        }

However, we get the following error: No connection is available to service this operation

Although we have a lot of users, we only see few connections in Azure portal:

Please note that we hosted the redis cache in the same region of the web app.

Your support is appreciated.

Each time your dependency injection calls instantiates the RedisService class, your code ends up assigning a new Lazy<ConnectionMultiplexer> to lazyConnection, thus resulting in a new connection as well as a connection leak as you are not calling Close() or Dispose() on the old lazyConnection.

Try changing your code like this:

In Startup.cs:

public void ConfigureServices(IServiceCollection services)
        {
            // Add framework services.
            .........<whatever you have here>
            services.AddSingleton<RedisService>();
            services.Configure<ApplicationSettings>(options => Configuration.GetSection("ApplicationSettings").Bind(options));
        }

RedisService.cs

public class RedisService
{
    private readonly ApplicationSettings _settings;
    private static Lazy<ConnectionMultiplexer> lazyConnection;
    static object connectLock = new object();

    public RedisService(IOptions<ApplicationSettings> settings)
    {
        _settings = settings.Value;
        if (lazyConnection == null)
        {
            lock (connectLock)
            {
                if (lazyConnection == null)
                {
                    lazyConnection = new Lazy<ConnectionMultiplexer>(() =>
                    {
                        return ConnectionMultiplexer.Connect(_settings.RedisConnection);
                    });
                }
            }
        }
    }

    public static ConnectionMultiplexer Connection
    {
        get
        {
            return lazyConnection.Value;
        }
    }
}

ApplicationSettings.cs

public class ApplicationSettings
    {
        public string RedisConnection { get; set; }
    }

appsettings.json

{
    "Logging": {
        "IncludeScopes": false,
        "LogLevel": {
            "Default": "Debug",
            "System": "Information",
            "Microsoft": "Information"
        }
    },
    "ApplicationSettings": {
        "RedisConnection": "yourcachename.redis.cache.windows.net:6380,password=yourpassword,ssl=True,abortConnect=False,syncTimeout=4000"
    }
}

HomeController.cs

public class HomeController : Controller
    {
        private RedisService redisService;
        private ConnectionMultiplexer connectionMultiplexer;
        public HomeController(IOptions<ApplicationSettings> settings)
        {
            redisService = new RedisService(settings);
            connectionMultiplexer = RedisService.Connection;
        }
        public IActionResult Index()
        {
            AddToCache("foo1", "bar").GetAwaiter().GetResult();

            return View();
        }

        private async Task<string> GetFromCache(string key)
        {
            if (connectionMultiplexer.IsConnected)
            {
                var cache = connectionMultiplexer.GetDatabase();

                return await cache.StringGetAsync(key);
            }
            else
            {
                return null;
            }
        }

        private async Task DeleteFromCache(string subdomain)
        {
            if (connectionMultiplexer.IsConnected)
            {
                var cache = connectionMultiplexer.GetDatabase();
                await cache.KeyDeleteAsync(subdomain).ConfigureAwait(false);
            }
        }

        private async Task AddToCache(string key, string serializedData)
        {
            var GetMessagesCacheExpiryMinutes = 5;
            var GetProfileCacheExpiryHours = 1;
            if (connectionMultiplexer.IsConnected)
            {
                var cache = connectionMultiplexer.GetDatabase();

                TimeSpan expiresIn;
                // Search Cache
                if (key.Contains("-"))
                {
                    expiresIn = new TimeSpan(0, GetMessagesCacheExpiryMinutes, 0);
                }
                // User info cache
                else
                {
                    expiresIn = new TimeSpan(GetProfileCacheExpiryHours, 0, 0);
                }
                await cache.StringSetAsync(key, serializedData, expiresIn).ConfigureAwait(false);

            }
        }