For personal and university research reasons I am thinking of building a simple CRM using a service oriented architecture. Its meaning is just to explain the architecture itself, not commercial use.
I was thinking of implementing a CRM that offers a simple analytics service and customer care (user storing, personal comments, and few other things).
The architecture that I'm designing defines: - WebGUI (a client of the other services) - AnalyticsService (a service that receives data, analyzes and collect it) - CustomerCareService (a service that uses RESTful APIs to apply CRUD operations).
Each service has it own database, being completely independent from others. They expose a public interface. The interface of course must provide some sort of authentication, to deny unautorized requests.
The advantages I'd like to explain in this kind of architecture is the possibility to have all things indepentent and the ability to combine them to offer new services (for example if there was an OrderService to handle orders it would be easy to combine it with Customer using the public APIs). The big advantage to me is that it'd be easy enough to build other clients that use these services.
I don't know what is some good Authentication method, that could be easy to implement, I'm also not sure about how to make this APIs (use XML or plain REST APIs with GET/POST data). I've worked with Amazon, PayPal and other company APIs, they seem to use REST services (paypal uses an ugly _cmd GET parameter while Amazon uses better URI) to know what to do, but reading something about SOAs it appears that people also use XML. Of course I also need to take into account that the web interface must be able to recognize the logged in user, get the permissions (token or whatever else) and use it with services to show information. So I'm not sure SOA is the kind of architecture I'm really building up... is it SaaS instead of SOA? I think it would be better to use RESTful applications, with JSON or something like that to implement it (I'm not a big fan of XML, I find it to be too verbose).
For clarity I'm listing here my questions:
- Is this kind of architecture called SOA or SaaS (or both)?
- What is a good implementation for what I want to obtain? (please explain it as more detailed as possible)
- What sort of authentication is more suitable for a client (user token vs OAuth or similiar)
- Do you have some suggestion for this kind of project?
I've about 3 months to do it, so I cannot do something real complex (beside the fact that it would not be realistic for a single programmer).
I know Python (WSGI frameworks), Ruby on Rails, C/C++ and other languages (.net excluded) and I'd like to develop it under a Linux environment (MySQL or Postgres, or even a NoSQL if you have any suggestion for the right choice), I could also combine several languages being these services independent programs.
What I'd like here is to have some good point of view and some good suggestion.
Thanks!