VSTS - TF400813: The user 'Guid\\FirstName@c.c

问题:

We are having problem when accessing the client VSTS.

While Client adding us ([e-mail]) as work account it changed to (Eg: [e-mail]). When we tried to accessing VSTS, we where redirected to "c" company network authentication.

After successful login, we are getting error as "TF400813: The user 'Guid\[e-mail]' is not authorized to access this resource".

We had tried your best to resolve this issue (Past 1 Week), But access issue still exists.

Note: Client only has administrator permission.

Can any one help us to resolve this issue. Thanks in advance.

回答1:

The issue is mainly caused by the VSTS account is not connect with the AAD which your user account [e-mail] stored in.

Since the email address [e-mail] is not a Microsoft email, it will be backed to AAD when connecting the VSTS account. If the client VSTS is not connected this AAD or connected with another AAD, you will not be authorized to login the client VSTS account.

In order to connect the client account, you can follow any of the be options:

Option 1: connect VSTS to Azure AAD

Detail information about connect VSTS account to AAD, you can refer here.

Option 2: use Microsoft email login your client VSTS account.

You can use a Microsoft email address (such as [e-mail] or [e-mail] etc) instead the address [e-mail]. And ask the client to add the Microsoft email to the VSTS account. It’s easier and recommend way.