I'm experiencing issues with emails not being delivered to recipients for all the envelopes I've created with Docusign demo sandbox account created recently. I've tried email recipients with the domain gmail.com & outlook.com but not sure of the reason why email delivering is failing to these domains. I made sure by verifying Spam folders too but none of them has docusign emails delivered.
Appreciate your help in this regard!!
<?xml version="1.0" encoding="utf-16"?>
<Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<AccountId xmlns="http://www.docusign.net/API/3.0">d80849c3-d316-4747-8616-523bd10a8b3d</AccountId>
<Documents xmlns="http://www.docusign.net/API/3.0">
<Document>
<ID>1</ID>
<Name>Lease.pdf</Name>
<PDFBytes>*****************</PDFBytes>
<FileExtension>.pdf</FileExtension>
</Document>
</Documents>
<Recipients xmlns="http://www.docusign.net/API/3.0">
<Recipient>
<ID>1</ID>
<UserName>Vamsi</UserName>
<Email>********@gmail.com</Email>
<Type>Signer</Type>
<AccessCode xsi:nil="true" />
<CaptiveInfo>
<ClientUserId>1</ClientUserId>
</CaptiveInfo>
</Recipient>
</Recipients>
<Tabs xmlns="http://www.docusign.net/API/3.0">
<Tab>
<DocumentID>1</DocumentID>
<RecipientID>1</RecipientID>
<PageNumber>6</PageNumber>
<XPosition>250</XPosition>
<YPosition>215</YPosition>
<Type>FullName</Type>
</Tab>
<Tab>
<DocumentID>1</DocumentID>
<RecipientID>1</RecipientID>
<PageNumber>6</PageNumber>
<XPosition>70</XPosition>
<YPosition>175</YPosition>
<Type>SignHere</Type>
</Tab>
<Tab>
<DocumentID>1</DocumentID>
<RecipientID>1</RecipientID>
<PageNumber>6</PageNumber>
<XPosition>425</XPosition>
<YPosition>220</YPosition>
<Type>DateSigned</Type>
</Tab>
</Tabs>
<Subject xmlns="http://www.docusign.net/API/3.0">eSign Lease</Subject>
<EmailBlurb xmlns="http://www.docusign.net/API/3.0">Please agree to the Terms and conditions.</EmailBlurb>
</Envelope>
Request has Account Id just in case if what to verify requests generated from this demo Account Id.