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Deleted Draft Envelopes have inaccurate status

2019-09-08 15:41发布

问题:

Occasionally our application will create Draft Envelopes in DocuSign which are then deleted by an end user in the DocuSign UI without ever being sent.

When our application uses the SOAP API call RequestStatusCodes() to query created envelopes by Envelope ID we still get a status of 'Created' for the deleted envelope. This is a problem because our system maintains a lock on documents after they are upload to DocuSign until they reach a terminal state (Deleted, Voided, Completed).

Is it expected that an Envelope deleted in DocuSign while in the Draft/Created state will never have its status updated?

回答1:

DocuSign support has informed me that this is expected behavior.



标签: docusignapi