Create incident in dynamics crm using api in php

问题:

Im trying to create case in dynamics CRM using php.For that I can see that title,description and customer is required.So that I tried below code:

  $authHeader = 'Authorization:' . $type.' '.$access_token;
    //Request for incidents
  $data = array("title"=>"api_incident_title",
            "description" =>"api_incident_description",
    "primaryContactid" =>"https://vonageholdings.crm.dynamics.com/api/data/v8.0/accounts(ebaf25a6-f131-e611-80f8-c4346bac3990)"
        );
    //URL
    $url ='https://vonageholdings.crm.dynamics.com/api/data/v8.0/incidents';
    //request for incidents
    $data_string = json_encode($data);
    $curl = curl_init();
    curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, false);
    curl_setopt($curl, CURLOPT_POST, true);
    curl_setopt($curl, CURLOPT_CUSTOMREQUEST, 'POST');
    curl_setopt($curl, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($curl, CURLOPT_POSTFIELDS, $data_string);
    curl_setopt($curl, CURLOPT_URL, $url);
    curl_setopt($curl, CURLOPT_VERBOSE, 1);
    curl_setopt($curl, CURLOPT_HEADER, 1);
    curl_setopt($curl, CURLOPT_HTTPHEADER, array($authHeader,
            'Content-Type:application/json','Accept:application/json;'));

It's showing "code":"","message":"You should specify a parent contact or account." Im trying to use navigation property.But I can't find the exact property to send customerId.

I have tried with following links: link1link2link3

I'm trying for a long time.It's too frustrated.

After I tried @Alex comment,I referred create incidents with following request,

$data = array('[e-mail]' =>"https://xxxx.crm.dynamics.com/api/data/v8.0/contacts(4bafdfb0-08d7-e511-80eb-c4346bac3990)",
        'incident_customer_accounts'=>array("title"=>"case_account","description" =>"case")
        );

It shows A node of type 'StartObject' was read from the JSON reader when trying to read the contents of the navigation property 'incident_customer_accounts'; however, a 'StartArray' node was expected. this error.

Now I think our request is correct but format is mismatching.

回答1:

Finally case is create using below request in php

$data = array("title"=>"test",
        "description" =>"case",
        "[e-mail]" =>"/contacts(c18df8d6-74d9-e511-80eb-c4346bac3990)"
        );

 $url ='https://yyyyy.crm.dynamics.com/api/data/v8.0/incidents';

回答2:

I know nothing about PHP, except a lot of people use it. Have you checked out Alexa CRM? They have a php toolkit to simply connecting to, and interacting with CRM and PHP.

回答3:

Associate entities on create

To associate new entities to existing entities when they are created you must set the value of single-valued navigation properties using the @odata.bind annotation.

The following request body posted to the accounts entity set will create a new account associated with an existing contact with the contactid value of 00000000-0000-0000-0000-000000000001.

Request

POST [Organization URI]/api/data/v8.2/accounts HTTP/1.1

Content-Type: application/json; charset=utf-8

OData-MaxVersion: 4.0

OData-Version: 4.0

Accept: application/json

{
"name":"Sample Account",

"[e-mail]":"/contacts(00000000-0000-0000-0000-000000000001)"
}

Response

HTTP/1.1 204 No Content

OData-Version: 4.0

OData-EntityId: [Organization URI]/api/data/v8.2/accounts(00000000-0000-0000-0000-000000000002)

Create an entity using WebAPI - MSDN link