I'm using the inofficial .NET Core DocuSign SDK (https://github.com/mitchdowd/DocuSign.NetCore) to call the API and ran into the same issue as reported in this question: Docusign eSign: CreateEnvelope requests timing out
When calling CreateEnvelope of the EnvelopesApi class I'm getting an ApiException The operation has timed out. from DocuSign.eSign:
Error calling CreateEnvelope: The operation has timed out.
I just tried to fix it the same way as provided by the answer in the linked question (https://stackoverflow.com/a/47685989/5373084). But the timeout doesn't seem to be applied, since the request always cancels after a duration of 100 secs (the default timeout of DocuSign ApiClient Configuration). That's some kind of weird because I can validate the configured timeout values within Configuration, ApiClient and internal RestClient objects. I also checked the eSign version, but this already points to 2.1.0 as dictated:
using DocuSignConfig = DocuSign.eSign.Client.Configuration;
...
Console.WriteLine(DocuSignConfig.Version); // 2.1.0
var envelopesApi = new EnvelopesApi();
envelopesApi.Configuration.Timeout = (int)TimeSpan.FromMinutes(5).TotalMilliseconds; // 300000 [ms]
Console.WriteLine(envelopesApi.Configuration.Timeout); // 300000 [ms]
Console.WriteLine(envelopesApi.Configuration.ApiClient.Configuration.Timeout); // 300000 [ms]
Console.WriteLine(envelopesApi.Configuration.ApiClient.RestClient.Timeout); // 300000 [ms]
Console.WriteLine(DocuSignConfig.Default.Timeout); // 300000 [ms]
Console.WriteLine(DocuSignConfig.Default.ApiClient.Configuration.Timeout); // 300000 [ms]
Console.WriteLine(DocuSignConfig.Default.ApiClient.RestClient.Timeout); // 300000 [ms]
Edit
With enabled logs like suggested in the comments, I receive the following logs for the createEnvelope API Call only if I use small documents.
POST https://demo.docusign.net:7802/restapi/v2/accounts/5ee37bb4-3236-4fbf-ae75-3c6557ce05cd/envelopes
TraceToken: 15858281-7274-45d5-a225-0d5bef9361e4
Timestamp: 2018-03-27T09:07:13.3371279Z
Content-Length: 2091681
Content-Type: application/json
Connection: Keep-Alive
Accept: application/json
Authorization: Bearer [omitted]
Host: demo.docusign.net
X-DocuSign-SDK: C#
X-SecurityProtocol-Version: TLSv1.2
X-SecurityProtocol-CipherSuite: ECDHE-RSA-AES256-GCM-SHA384
x-forwarded-for: 213.209.125.226
{"compositeTemplates":[{"document":{"documentBase64":"JVBERi0xc5NjcgMDAwMDAgbiAKMDA...GVlMjg+XQo+PgpzdGFydHhyZWYKMTU2Njg5MQolJUVPRgo=","documentId":"29909651","name":"Vorlage_Uebergabebescheinigung.pdf"},"inlineTemplates":[{"recipients":{"signers":[{"email":"...","name":"...","recipientId":"52058444","roleName":"FirstSigner","tabs":{"signHereTabs":[{"documentId":"29909651","pageNumber":"1","recipientId":"52058444","tabLabel":"FirstSignature","xPosition":"334","yPosition":"370"}],"textTabs":[{"documentId":"29909651","pageNumber":"1","tabId":"5e1c8a36-4ea0-416e-a1e6-429fd3bbfb99","tabLabel":"NextDayDatebox","value":"28.03.2018","xPosition":"460","yPosition":"255"},{"documentId":"29909651","pageNumber":"1","tabId":"70c7ce8e-1617-4647-af13-f2bdbcde12df","tabLabel":"InThreeMonthsDatebox","value":"28.06.2018","xPosition":"460","yPosition":"275"},{"documentId":"29909651","pageNumber":"1","tabId":"4eeafb8b-81a9-4f5b-a444-bedfa930990e","tabLabel":"CommentTextBox","xPosition":"328","yPosition":"295"}]}},{"email":"...","name":"...","recipientId":"83811752","roleName":"SecondSigner","tabs":{"signHereTabs":[{"documentId":"29909651","pageNumber":"1","recipientId":"83811752","tabLabel":"SecondSignature","xPosition":"454","yPosition":"370"}]}}]},"sequence":"1"}],"serverTemplates":[{"sequence":"2","templateId":"7eb643e2-b4c2-4f7e-89ff-599e7931b928"}]}],"emailSubject":"Bitte Vorlage_Uebergabebescheinigung.pdf signieren","status":"sent"}
201 Created
Content-Type: application/json; charset=utf-8
X-DocuSign-TraceToken: 15858281-7274-45d5-a225-0d5bef9361e4
{
"envelopeId": "b7b37fff-737a-40fb-abd9-4f9ec2373a5e",
"uri": "/envelopes/b7b37fff-737a-40fb-abd9-4f9ec2373a5e",
"statusDateTime": "2018-03-27T09:07:13.1800000Z",
"status": "sent"
}
But if I try to test the same code using large documents the call reaches the timeout threshold value and I don't see any logs about this call.
----
What am I missing?
Any hint would be really appreciated!
Thanks in advance!
