I'm experiencing a production issue when opening an Excel Workbook's. The exception thrown is:
Retrieving the COM class factory for component with CLSID {00024500-0000-0000-C000-000000000046} failed due to the following error: 80080005.
The event viewer error log detail is:
Log Name: Application
Source: ASP.NET 2.0.50727.0
Date: 01/11/2018 11:50:32 a.m.
Event ID: 1309
Task Category: Web Event
Level: Warning
Keywords: Classic
User: N/A
Computer: XXXXX
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 01/11/2018 11:50:32 a.m.
Event time (UTC): 01/11/2018 02:50:32 p.m.
Event ID: 6ab432cf79584f7a96bb12defe163827
Event sequence: 849
Event occurrence: 17
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT-2-131855513563546112
Trust level: Full
Application Virtual Path: /
Application Path: C:\inetpub\wwwroot\Servicio\
Machine name: XXXXX
Process information:
Process ID: 4460
Process name: w3wp.exe
Account name: IIS APPPOOL\Servicio
Exception information:
Exception type: COMException
Exception message: Retrieving the COM class factory for component with CLSID {00024500-0000-0000-C000-000000000046} failed due to the following error: 80080005.
Request information:
Request URL: http://servicio.honda.com.ar/xxxx.aspx
Request path: /xxxx.aspx
User host address: 10.138.204.69
User: XXXX. |XX|0 |0|1|652
Is authenticated: True
Authentication Type: Forms
Thread account name: IIS APPPOOL\Servicio
Thread information:
Thread ID: 15
Thread account name: IIS APPPOOL\Servicio
Is impersonating: False
Stack trace: at IngresoServicio.Upload() in c:\inetpub\wwwroot\xxx\xxxx.aspx.cs:line 131
at IngresoServicio.ImageButtonImportar_Click(Object sender, ImageClickEventArgs e) in c:\inetpub\wwwroot\xxx\xxxx.aspx.cs:line 63
at System.Web.UI.WebControls.ImageButton.OnClick(ImageClickEventArgs e)
at System.Web.UI.WebControls.ImageButton.RaisePostBackEvent(String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
I follow this steps "Retrieving the COM class factory for component.... error: 80070005 Access is denied." (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) but get error anyway.
What am I missing please?
Best Regards