I am working on an Emergency app that will send SMS alerts.When i try to publish it ,it shows a form and i need to select option from it. Acc to my app i have selected "Physical Safety/Emergency SMS alerts App" option and submit the app,but Problem is Google rejects my submision. I have SEND_SMS permission in Manifest file and that too comes under Exception category of updated permission policy.What should be done inside code or on play console to make it live?
I have gone through all the queries regarding SMS permission or Google permission policy ,but not able to find any solution that can work for me.All are providing same google permission policy link.
Don't expect any approval.
I am the author of Medical ID app, with more than 100k active users. The app includes an SMS alert as a core feature. I submitted the exception form multiple times, including a video, step-by-step explanations, etc. and the exception was rejected multiple times.
How can an emergency app with a clear and core SMS alert feature not meet their SAFETY_EMERGENCY_ALERT guidelines?
That's a great question they don't want to answer. What is really crazy is that real people review submitted forms and messages. However, and most probably for legal reasons, they answer with a very generic message so that nobody can take any actions and claim an arbitrary rejection.
What I noticed is that only highly popular apps have a chance to get the approval. For instance, Tasker got an approval even though their usage is completely generic!
