Can't recieve incoming mail with Mailgun

2019-06-28 01:33发布

问题:

I'm trying to set up inbound mail with mailgun. I want to receive email at support@mydomain.com. (changed for privacy)

  • All Mailgun's DNS checks pass.
  • I have a route set up. The expression is match_recipient("support@mydomain.com") and the action is forward("me@gmail.com")
  • When I use the route testing tool it correctly matches my route.

But when I send email in real life to support@mydomain.com, I get a failure notice. The error message is:

Your message cannot be delivered to the following recipients: 

Recipient address: support@mydomain.com 
Reason: Remote SMTP server has rejected address 
Diagnostic code: smtp;550 5.7.1 Relaying denied 
Remote system: dns;mxb.mailgun.org (TCP|17.172.80.96|58312|52.5.239.85|25) (ak47 ESMTP ready)

What step am I missing here?

回答1:

I know this is over a year old, but since I spent 4 hours trying to figure this out, I will share my solution: My mailgun account wasn't verified. I saw someone suggest this but I figured they just meant that I had to verify the address I was forwarding to. Nope, when I logged it today I saw a banner at the top saying click here to resend your verification email. I did that, it went through a text message verification process, and all immediately started working!